Good to know

TenderNest is an app where friends and partners leave each other heartfelt notes — text, photos, or voice messages — that the recipient can open at random whenever they need a boost. It's not about instant messaging; it's about leaving something thoughtful for someone to discover.

You can send a connection request to another TenderNest user by searching for them by name or email address. Once they accept, you can start leaving notes for each other.

Notes sent to you are stored in your nest and revealed one at a time when you choose to open one. You don't get to pick which note — it's selected at random, so every reveal is a little surprise.

Yes — every connection has a History you can revisit any time, showing all the notes you've sent and received with that person. You can filter by sent or received and sort by newest or oldest first.

Yes! Alongside written notes you can attach a photo or record a voice note. Sometimes a familiar voice or a favourite picture says more than words.

Yes. After opening a note, you can leave a comment on it — a nice way to say thank you or react to what someone shared, without needing to start a whole new note.

TenderNest's free tier lets you keep up to 3 connections, send up to 100 notes in total, and record up to 10 voice notes. Need more? You can buy a one-time message pack for 100 additional notes, or subscribe to Plus or Pro for a monthly top-up of extra notes, unlimited voice notes, and a higher (or on Pro, unlimited) connection limit.

Every connection means stored notes, images and voice messages, plus push notifications, and all of that costs us money to run. The connection limit on the free plan helps cover those server costs and keeps TenderNest going. If you reach your limit you can make space by removing a connection you no longer need, or subscribe to a higher plan for at least one month to raise it (Plus allows 10 connections, Pro is unlimited). You can still receive connection requests while you're at your limit; you just can't accept them until there's room.

Both remove the voice note limit entirely. Plus adds a monthly top-up of extra notes and raises your connection limit to 10. Pro adds an even bigger monthly top-up and removes the connection limit altogether. Both are available billed monthly or annually, with annual billing working out cheaper.

Yes. Open a connection in the iOS or Android app, tap the menu and choose "Send a gift". You can give 100 extra notes, a year of Plus or a year of Pro, with an optional message of up to 140 characters that they'll see when they receive it. Gifts are bought through the App Store or Google Play, can only be sent to someone you're connected with, are one-off (they don't renew), can't be transferred, and aren't refundable to the person who receives them.

A gifted plan never lowers the plan you already have. If you're gifted the same plan more than once, the time is added on to the end of your gifted time. The gift also includes the same extra notes a year of that plan would normally bring, which are added to your balance when you receive it.

Open your Account page and tap "Manage subscription" — this takes you to a secure billing portal where you can update your payment method, switch plans, or cancel. If you cancel, you'll keep your plan's benefits until the end of the period you've already paid for; it won't renew after that.

Email verification helps keep TenderNest safe and ensures we can reach you for important account notices like password resets. You'll need a verified email before you can send notes or connect with others.

Check your spam or junk folder first. If it's not there, you can request a new verification link from within the app. Make sure the email address on your account is correct.

Parental controls let a parent or guardian supervise the connections of a young person aged 13 to 17. In the app go to Settings > Parental controls. A young person can add a parent by creating a one-time code, or a parent can create an account for their child. The parent can see the names of the people their child is connected to, approve or decline new connections, and remove connections. Parents never see notes, photos or voice messages. A parent can release their child at any time, and a supervised young person can ask to be released. Parental controls are free.

No. A parent can see who you are connected to and can approve or remove connections, but they cannot see your notes, photos or voice messages, and neither can anyone else through parental controls. If a parent removes a connection, it is hidden for both of you; we keep it unseen so we can look into it if there is ever a safety concern.

TenderNest is available to people aged 13 and over. Our updated registration asks you to confirm this instead of entering your date of birth. We record when you make that confirmation; it is your declaration, not independent age verification. If you're under 18, our terms also require your parent or guardian's permission, and you can add a parent to your account under Settings > Parental controls. Older app versions may still ask for a date of birth; we only use it to check your age and do not store it — see our Privacy Policy for details.

Yes. Notes are only visible to the person they were sent to. We do not read, share, or sell your content — see our Privacy Policy for full details.

You can delete notes you have sent at any time. Editing a note after it has been sent is not currently supported.

Removing a connection deletes it immediately for both people, and you'll lose access to the notes shared within it. This can't be undone, so only remove a connection when you're sure.

Yes. You can block a connection directly from their profile menu. Blocking is silent — the other person isn't notified — and reversible any time from Settings → Blocked Users. Blocking on its own doesn't remove the connection; you'll be asked separately if you'd like to remove it too.

Removing a connection simply ends it — you could reconnect with the same person later if you both chose to. Blocking is a safety action: it stops someone from contacting you at all, and can only be undone by you unblocking them. Blocking doesn't automatically remove the connection, though you can choose to remove it at the same time.

You can report an individual note by long-pressing it, or report a person directly from their profile menu. Choose the reason that best applies (Spam, Inappropriate Content, Harassment, or Other) and submit — our team reviews every report. Afterwards you'll be asked separately whether you'd also like to block and remove that connection.

If your account is suspended, you'll see a notice the next time you open the app and won't be able to use TenderNest until it's resolved. You can submit an appeal directly from that screen, and our team will review it.

Tap "Forgot Password" on the login screen and enter your email address. You'll receive a link to set a new password. The link expires after a short time, so use it promptly.

You can delete your account from within the app's settings. This permanently removes your account and all associated data, including notes and media. This action cannot be undone.

Open the Connections tab and tap the invite icon. Choose "Invite by QR code" and ask your friend to scan the code shown on your screen. Once scanned, a connection request is sent automatically — no searching for usernames needed.

Yes! Start a nest for someone who doesn't have the app yet by sharing an invite link with them (via WhatsApp, Messages, email, or by copying the link). You can start leaving them notes straight away — they'll be sealed in the nest until your friend joins and accepts the connection. Invite links expire after 14 days.

A nudge is a gentle push notification sent to a connection asking them to add more notes to your nest. It's a friendly reminder rather than a message — just a small signal that you'd love something new to open.

Yes — mute a specific connection from their profile menu to stop receiving notifications from them, without removing or blocking them. You can unmute at any time, and your mute setting stays in sync across your devices.

Yes. Mark any connection as a favourite from their profile menu to help it stand out in your Connections list.

When composing a note, tap the voice note icon and hold the record button to capture your message. Release when you're done. You can preview the recording before sending — if you're happy with it, attach it alongside your written note or send it on its own.

You can reach us at info@tendernestapp.com and we'll do our best to help.