TenderNest

Frequently Asked Questions

What is TenderNest? +

TenderNest is an app where friends and partners leave each other heartfelt notes — text, photos, or voice messages — that the recipient can open at random whenever they need a boost. It's not about instant messaging; it's about leaving something thoughtful for someone to discover.

How do I connect with someone? +

You can send a connection request to another TenderNest user by searching for them by name or email address. Once they accept, you can start leaving notes for each other.

How does the random note reveal work? +

Notes sent to you are stored in your nest and revealed one at a time when you choose to open one. You don't get to pick which note — it's selected at random, so every reveal is a little surprise.

Can I send photos and voice messages? +

Yes! Alongside written notes you can attach a photo or record a voice note. Sometimes a familiar voice or a favourite picture says more than words.

Is TenderNest free to use? +

TenderNest offers a free tier so you can get started straight away. Additional features may be available through a subscription — check the app for the latest details.

Why do I need to verify my email address? +

Email verification helps keep TenderNest safe and ensures we can reach you for important account notices like password resets. You'll need a verified email before you can send notes or connect with others.

I didn't receive my verification email — what should I do? +

Check your spam or junk folder first. If it's not there, you can request a new verification link from within the app. Make sure the email address on your account is correct.

Are my notes private? +

Yes. Notes are only visible to the person they were sent to. We do not read, share, or sell your content — see our Privacy Policy for full details.

Can I edit or delete a note after sending it? +

You can delete notes you have sent at any time. Editing a note after it has been sent is not currently supported.

What happens if I delete a connection? +

Removing a connection means you will no longer be able to send each other new notes. Any notes already received remain in your nest unless you choose to delete them individually.

I forgot my password — how do I reset it? +

Tap "Forgot Password" on the login screen and enter your email address. You'll receive a link to set a new password. The link expires after a short time, so use it promptly.

How do I delete my account? +

You can delete your account from within the app's settings. This permanently removes your account and all associated data, including notes and media. This action cannot be undone.

How do I invite someone using a QR code? +

Open the Connections tab and tap the invite icon. Choose "Invite by QR code" and ask your friend to scan the code shown on your screen. Once scanned, a connection request is sent automatically — no searching for usernames needed.

What is the nudge feature? +

A nudge is a gentle push notification sent to a connection asking them to add more notes to your nest. It's a friendly reminder rather than a message — just a small signal that you'd love something new to open.

How do I record a voice note? +

When composing a note, tap the voice note icon and hold the record button to capture your message. Release when you're done. You can preview the recording before sending — if you're happy with it, attach it alongside your written note or send it on its own.

How do I contact support? +

You can reach us at info@tendernestapp.com and we'll do our best to help.